Introduction

Organisational Structure includes:

The routes through which communication pass through the business

- Who has authority and power and responsibility within the business

- The roles and titles of people within the business

- The people whom individual employees are accountable for and those for whom they are responsible

Key terms

Hierarchy – the number of layers of levels within an organisation

Subordinate – a worker

Span of control – the number of subordinates who directly report into a manager

Chain of command – the line of communication and authority from the top to the bottom of the hierarchy