Summary

Organisational design describes how a business is organised

Tall or traditional structures have many levels in the hierarchy

Flat structures have few levels in the hierarchy

Matrix structures are organised by product / project

Entrepreneurial structures have core workers at the centre and peripheral workers at the edges

Management by objectives – is the idea that you set targets for all workers to increase performance

Centralised organisations are where senior managers make key decisions

Decentralised organisations are where workers have more authority to make decisions

Delegation is where managers give employees some of their work increasing their responsibility

Consultation where managers ask employees their opinions