F.W. Taylor – Scientific Management

Taylor did lots of work in factories and believed that workers should be told how to do a job quickly

• He believed they should be closely monitored & told what to do
• He devised a piece rate system
• He believed workers could only be motivated by money
• Division of labour - jobs should be broken down into small tasks to keep employees motivated
• Identify most productive workers and make all staff use their methods, setting a standard for the rest of the workforce
• Workers should be given everything they need to complete the job to a decent standard, therefore giving no excuses for low productivity